Technical Support
Start and keep a page
On the welcome screen, tap Open my desk. In Write, choose a question, write your answer, then tap Seal page. Automatic drafts let you resume unfinished text. Check the saved result and use Read your page or History to verify it. Edit a kept page with Save changes. History and Search find past writing; Shelf keeps your bookmarked pages.
Photos and voice notes
In Write or a saved page, tap Photos & voice notes. Camera takes a photo; confirm the shot to save and preview it. Choose photo opens the system picker; select one image to save and preview. Record starts a voice note after permission; Stop & save finishes it. Tap a voice note to play, then Stop to end playback. Recordings are limited to five minutes and are not intended for background recording. Attachments are stored by date, separately from the text page. Swipe a row to delete it after confirmation. A camera may be unavailable on a simulator. If capture or recording is refused, allow access in iOS Settings → Lumuna. Choosing a photo does not require access to your whole library. To browse attachments without a text entry, use Settings → Browse photos & voice notes and choose the date.
Export and check your copy
Settings → Export my pages → Export opens the iOS Files picker. Select a folder in On My iPhone, iCloud Drive or another available provider and save. Open Files, find the TXT file and check its contents. Full exports include saved text, mood-only records and drafts. Single-page export contains only the selected text. Photos and voice notes are not exported. A TXT file is for reading and sharing; it cannot be imported to restore Lumuna. Share page opens the system share sheet for text.
Saving or exporting fails
Keep your current text on screen; copy important text somewhere safe before closing if a draft cannot save. Check available device storage and retry. If no records exist, save a page, mood or draft first. If the Files picker fails, choose an available local folder and retry; a cloud provider may need a connection and its own sign-in. Cancelling the picker does not delete your journal. Do not clear local data or uninstall to fix an export problem. Export is not complete until you have checked the destination file.
Daily reminders
In Settings, enable Daily reminder, choose a time and allow notifications. Use Notification settings to reopen iOS controls. If reminders do not appear, check notification permission, sound, lock-screen settings and Focus. Open Lumuna after changing permissions to refresh the schedule. Reminders are routine daily notifications, even if you have already written. Turn off Daily reminder to cancel them.
Missing data and deletion
Check History dates and Search terms, and check Write for a draft. Attachments are in the drawer for their original date; deleting text does not remove them. Clear local data removes the journal, photos, voice notes and temporary exports after confirmation and returns to the welcome screen. Uninstalling or device loss can remove local records, which are excluded from system cloud backup by the app. There is no cloud sync, import or data recovery. External TXT or shared copies remain in the destination until you remove them there. We cannot recover deleted or unsaved content.
Offline use and contact
Writing, local photos, recording, playback, search work offline. These help pages open in your default browser and need an internet connection. A photo only in iCloud, a cloud export destination or the email app may need a network connection. Contact: paintedmeadow900519@outlook.com. Do not email private journal text, photos or recordings. When contacting support, include the app version from Settings, iOS version, the button you tapped and the error message. Do not send confidential journal content.
Connected reading room
After you enter from Welcome, or when restoring a saved session, Lumuna contacts its app service over HTTPS. The service processes an installation identifier, app and operating-system versions, device model, language, region and time zone to create or refresh a session and select the reading room. The installation identifier is protected in the iOS Keychain; the session is kept in app preferences. The native journal does not include your writing, photos or voice notes in these requests. When available, online content opens inside the app and requires a connection. Content and actions within that room may use online services. Closing it returns to the local journal. Clearing local data also removes the saved session; the installation identifier remains in Keychain. The connection service session expires after 30 days without renewal. Clearing local data does not send a deletion request for records held by an upstream online service; contact support about those records.